The fourth and final episode that we recorded at Pay360, a conference and expo that brought the global payments conversation to London. Our guests were: Mike Elliff, Chief Revenue Officer and EMEA CEO, Chargebacks911 Konstantin Vasilenko, Chief Business Development Officer and Co-Founder, Paybis David Bibby, Senior Manager, International Product Strategy, Discover Financial Services Robert Turner-Kerr, Relationship Manager, Digital Transactional Banking, iFast Mike Elliff, Chief Revenue Officer and EMEA CEO at Chargebacks911 Mike Elliff, Chief Revenue Officer and EMEA CEO at Chargebacks911 spoke at the Pay360 conference about the company’s role in helping merchants and payment providers prevent and manage chargebacks using data, integrations, and AI. He highlighted growing industry momentum, particularly around the UK’s national payments vision and evolving regulation. Chargebacks, he explained, are rising globally due to increased online payments and consumer awareness—often driven by social media. Many consumers now challenge payments directly with their banks, creating challenges for merchants. Elliff emphasised the UK’s importance as a hub for innovation and a strategic base for Chargebacks911 in Europe. He also noted AI’s critical role in detecting fraud and streamlining the chargeback process, making it less burdensome for all parties involved. Konstantin Vasilenko, Co-Founder and Chief Business Development Officer at Paybis Konstantin Vasilenko, Co-Founder and Chief Business Development Officer at Paybis, spoke about the company’s mission to simplify crypto for both individuals and businesses. Operating for a decade, Paybis enables seamless fiat-to-crypto and crypto-to-fiat conversions and also offers embedded finance and white-label B2B solutions. He explained that a key focus is helping businesses—such as neobanks and PSPs—access crypto liquidity, particularly in converting large sums into stablecoins quickly and affordably. Paybis also enables firms to integrate these services directly into their platforms, improving customer retention and generating new revenue streams. Vasilenko highlighted the growing appeal of stablecoins, particularly for faster, more reliable cross-border payments compared to traditional banking. He sees regulation as a positive force for building trust and predicts that, within ten years, stablecoin transfers will be as mainstream and low-risk as SEPA payments. David Bibby, Senior Manager in International Product Strategy at Discover Financial Services David Bibby, Senior Manager in International Product Strategy at Discover Financial Services, discussed the company’s recent partnership with Bluecode at Pay360. Bluecode, a start-up operating in Austria and Germany, provides account-to-account payments via QR codes and barcodes, combined with loyalty and value-added services. Discover is supporting Bluecode by providing access to its global NFC payment infrastructure, enabling wider merchant acceptance. Bibby explained this is part of Discover’s broader strategy of forming network alliances with local payment schemes worldwide, such as Elo in Brazil and BKM in Turkey. These partnerships allow local cardholders to transact internationally via the Discover Global Network. He noted that while the payments landscape remains fragmented, Discover’s goal is to create greater global interoperability by bringing schemes under its network umbrella. Looking ahead, the company sees strong potential in collaborating with fintechs, helping them scale by enhancing acceptance and transaction volumes through Discover’s infrastructure. Robert Turner-Kerr, Senior Relationship Manager at iFast Global Bank Robert Turner-Kerr, Senior Relationship Manager at iFast Global Bank, spoke at Pay360 about the bank’s growth in the UK and its specialised services for electronic money institutions (EMIs), including safeguarding and client money accounts in eight currencies—all of which earn interest. iFast is a subsidiary of a Singapore-listed Wealthtech firm operating across six countries. Robert discussed the upcoming UK CASS safeguarding rule changes, which could significantly impact how EMIs manage funds. These include the introduction of a statutory trust, stricter auditing requirements, and the elimination of the 24-hour window to move customer funds into safeguarding—posing operational and liquidity challenges for EMIs. He also addressed new EU regulations on virtual IBANs, which require banks to identify and monitor end-users of vIBANs, store customer data, and label virtual accounts in payment messages. Though these rules don’t yet apply to the UK, iFast has proactively aligned its offering with them to future-proof its products. Looking ahead, Robert sees investment services as the next leap in digital banking, especially for high-net-worth clients. iFast is positioning itself to support this trend through its wealthtech roots and white-label solutions for EMIs and individuals. PRCA members receive 10 CPD points for listening to this podcast if they log it on the CPD programme. View episode
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